The Cambridge Utilities Office is in charge of service sign-ins, sign-outs, billings, and collections for water and sewer service to areas connected to Cambridge Water & Sewer. We strive for excellent, courteous, prompt, and efficient customer service. The area served is divided into zones, with each zone billed quarterly. One zone is read and billed each month. Rates are available upon request.

Emergency Numbers
Water Treatment Plant: (740) 439-2130
Wastewater Treatment Plant: (740) 432-3891

For other contact numbers, see our Contact section below.

Mission Statement

To provide comprehensive professional quality services to meet the water and wastewater needs of our community in an efficient effective manner. We will provide these services in a polite, courteous method while being accountable to the community.

Consumer Confidence Reports

Department Beliefs

We believe every customer has the right to quality service and products.
We believe every customer has the right to be treated with respect and a positive attitude.
We believe every customer has the right to kind, caring and objective communication.
We believe every customer has the right to be informed, educated and aware of services, policies and procedures, and system activities.
We believe every customer has the right to expect that we are able to address special circumstances and to be flexible enough to provide a fair solution.
We believe the public has the right to expect accountability through effective and efficient service.

Utilities Contact Info

Debbie McKee
Utilities Office Manager

Kim Ward
Assistant Office Manager
Regular & Industrial Billing Clerk

Jill Stevens
Account Clerk

Randy Black
Service Person

Kenny “Shane” Smith
Meter Reader

Phone: (740) 432-5453


City Administration Building
828 Wheeling Avenue
Cambridge, OH 43725

Office hours:
Monday – Friday
8:00 a.m. – 4:30 p.m.